FREQUENTLY ASKED QUESTIONS:

Don't worry about things. If you can't find the answer here, just give us a call - 01821 642 713.

• WHAT DO WE MEAN BY A LEVEL SITE?
  a) First peg out the area in the garden where you want your building to go.
  b) Make sure it is the same size as you expect the building to be.
  c) Take a piece of timber and lay it across the width of the area.
  d) Place your spirit level on top of the timber and take your reading: remember that the bubble should be in the middle of the window.
  e) Repeat this process in order to obtain a reading from front to back of the area and also across the diagonals.
  f) If the spirit level shows the site to be unlevel, then dig it over again, levelling as you go and repeat from stage a).
  It is necessary that any difference in the level should not be more than 4", which is the width of a concrete block.
  g)If you have done your best to level the site and still have problems, please phone the workshop for advice.

• BASE WORK
• If you are planning to complete your own base/block work, please provide us with a sketch/plan at time of order, so that the building can be made accordingly. Alternatively, ask us and we can provide a plan for you to work to.

• HOW OFTEN DO I NEED TO RE-TREAT THE BUILDING?
  Your building leaves the workshop with a base coat of Butinox. You should re-treat the building as soon as possible following delivery. Thereafter, please follow the manufacturer's guidelines, which can be found on the tin.

• WHAT SHOULD I DO ABOUT CONDENSATION WITHIN THE BUILDING?
  Some buildings may suffer from condensation, especially if you are using them to house animals, or if they comprise a lot of glass. In order to avoid this please ensure that your building is adequately aired, particularly in the winter months when it will not be used to the same extent.

• WHY IS MY FELT WRINKLY?
  Firstly, felt, although manmade, responds to climate change in the same fashion as wood: it expands and contracts. Therefore, you will sometimes notice wrinkles and changes in the lie of the felt. This does not affect the life of the felt.

• WHY IS MY DOOR STICKING?
  Wood is a natural product and expands and contracts in relation to climate change. Therefore, during very wet weather the timber will absorb moisture and expand making the door difficult to close, this may be because it has been cut a little too tight during production. This is not insurmountable. If within your guarantee time, please call us and we shall be happy to rectify this for you. Outwith your guarantee time, please just plane a little timber from the side of the door and it should close without a problem. In order to prevent shrinkage during hot weather, please ensure you treat the building regularly getting the brush into all the nooks and crannies.
  Please note that the door may also stick if a corner of the building has dropped. This happens when the original site has not been properly levelled prior to delivery.

• WHAT SHOULD I USE TO TREAT THE INSIDE OF THE BUILDING?
  You may wish to use the same as is used externally, Butinox. You can use a good quality varnish on the floor, although we would not recommend using this on the wall panels.

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